WARRANTY

LIFETIME WARRANTY
TRANSFERABLE AND NON-PRORATED
ENERGY EFFICIENT VYNIL WINDOWS AND DOORS
  1. The U.P.V.C window frames and sash are warranted against defects in materials such as blistering, peeling, flaking, corroding or fading for LIFETIME from the date of installation.
  2. All WINDOW HARDWARE is warranted against defects in material for LIFETIME, from the date of installation.
  3. Insulating glass units are warranted for LIFETIME against seal failure. Glass breakage, cracks or scratches of any kind are not covered by this warranty. Unless otherwise is specified herein, all glass supplied is STANDARD CLEAR (insulating value R-2).
  4. Sliding patio door U.P.V.C frame & sash are warranted for LIFETIME against defects in material such as blistering, flaking, corroding, discolouring and peeling from the date of installation.
  5. Steel doors, door lights and other components are covered by a ten-year warranty against defects in materials such as de-lamination of the slaps, blistering or flaking. VANGUARD WINDOWS & DOORS shall not be liable for any consequential or incidental damages. Failure to paint door jamb(s) and casing(s) inside the house within 45 days of installation completion voids the warranty.
  6. Exposure to sunlight, air pollutants and normal atmosphere conditions may cause all vinyl surfaces to gradually fade, chalk or suffer an accumulation of surface dirt or stains. These are normal occurrences and are not covered under warranty.
  7. Changes in temperature and high humidity in the house is the natural result of moisture and may cause temporary surface condensation. It doesn’t indicate a defective window. To prevent this, you should provide a reasonable ventilation and air circulation in the house
  8. This warranty will be void if not installed with accordance with our instructions or are damaged during installation.
  9. This warranty doesn’t cover damage of any kind caused by misuse, abuse negligence, fire, or acts of God.
  10. The warranty relative to our products is provided to the original owner of the residence where the products were installed, as long as he or she remains the owner of the residence. VANGUARD WINDOWS & DOORS lifetime warranty is transferable by the original property owner to one subsequent owner provided that VANGUARD receives notice of transfer of title of the registered property within 30 days after the date of transfer of ownership, and provided such notice is accompanied by a copy of this warranty and a certified cheque in the amount of $100.

CONDITIONS – AGREED BETWEEN THE PARTIES

  1. This contract shall come into effect only after it is signed by the Purchaser, the representative and by the VANGUARD WINDOWS & DOORS management.
  2. Any unpaid balance will void all warranties and service will not be provided until remaining balance is fully paid.
  3. The title in the said articles shall remain in the Seller, at the Purchaser’s risk, until full payment of the purchase price and interest, as herein provided and all monies due here under or any renewals or any extension thereof, or of said note or under any Judgement recovered in respect of said note or contract shall have been paid. The said articles shall be kept at the Purchaser’s above address and shall not be removed without the consent of the Seller shall not sell or transfer any interest in the property or contract until the full payment of the purchase price is made.
  4. Delivery and installation is to be made as soon as possible and the Seller shall not be liable for failure to perform this agreement in whole or in pad, if prevented by acts of God, public enemies, storms, fires, strikes, boycotts, unavoidable accidents, embargoes, shortage of labour, emergency regulations or other causes beyond its control.
  5. No work or alterations are to be done on the property unless specified or listed on this contract.
  6. The said goods shall be and shall remain personal or movable property and shall not be deemed part of the realty, even though affixed or attached thereto, and whether or not placed upon a permanent foundation.
  7. Acceptance by the Seller of any renewal or collateral notes of the recovery of any Judgement against the Purchaser shall in no way affect the rights of the Seller to repossession and sale of the articles and loss or destruction of the articles shall not release the Purchaser from payment in full.
  8. Time is of the essence of this agreement, and should the Purchaser make default in payment here under, or violate any of its terms, or become bankrupt or insolvent, or sell or dispose of the said articles contrary to the provisions of this agreement, all installments shall immediately become due and payable, and the Seller may forthwith take possession of the articles, and any accessories added thereto, without legal proceedings, and for such purpose may enter any premises without notice and shall not be responsible for any damage caused thereby.
  9. The Seller may keep the said articles and retain monies paid on account thereof as liquidated damages and not as penalty, or may sell same at public or private safe, the surplus, if any, to be paid to the Purchaser, and in case of deficiency, the Purchaser shall be liable to pay such deficiency.
  10. The Purchaser shall be liable for all costs of collection and other charges incurred as a result of default in payment.
  11. All warranties, conditions and guarantees expressed or implied for the product herein sold are set out within contract and the other parties by their signatures hereto specifically exclude the provisions of the Sales of Goods Act, R.S.O. 1980 and amendments and other Provincial or Dominion Statutes which can be excluded from the within contract and this clause may be pleaded as an estoppel by the Vendor.
  12. If the Purchaser does not make the remaining balance in full after the job is done, Seller has right to a lean on the property written, the agreement as much as a Purchaser owes the Seller. The lean is not removable till, the Purchaser pays the remaining balance with 19.7% interest rate in full.
  13. Balance of contract price will immediately become due for payment on substantial installation and the Purchaser shall be required to make payment without any deduction, sett-off or counter claim whatsoever, unless otherwise specified on the contract. The Purchaser shall be liable for all cost of collection and other charges incurred as a result of default in payment. In the event that Purchaser does not meet payment as required herein when due or is in breach of the Seller’s payment terms, the Seller reserves the right to suspend or void any warranty on the purchased goods and to pursue legal action at the Purchaser’s expense.
  14. This contract after its acceptance by the Seller may not be canceled by the Purchaser after the period provided in the Consumer Protection Act Cancellation: Cooling-off period. “A consumer/purchaser may, without any reason, cancel a personal development services agreement at any time within 10 days after the later or receiving written copy of the agreement and the services are available 2002, c. 30, Sched. A, s. 35 (1); 2013, c. 13, Sched. 2, s. 2.
  15. Contracts that are marked Rushed, being contracts to be started within 6 weeks from date of execution of the contract may not be cancelled within 10 days. As defined in the Consumer Protection Act. The Purchaser may only resign the contract in writing by email to info@vanguardwindoors.ca not later than 2 days after receipt of duplicate copy of the within contract.
  16. The product that is found to be defective such as manufacturing/component defect, VANGUARD will make a decision whether to repair or replace a defective product/component. The labour, to replace or repair such components is covered for 5 years from the date of purchase.
  17. Performance conforms to standard in accordance with CAN-CSA-A440-M98 and should meet with AAMA evaluation.
  18. $75 charge will be applied – to any false service calls. A $75 charge will be applied for any service diagnostics. Customer can submit a picture of the problem to avoid diagnostics charge.